Independent consultancy built on former Amazon risk-side experience. Not affiliated with Amazon. Amazon makes the final decision on every case.
Independent Amazon Recovery Support

Amazon seller reinstatement agency founded by former Amazon employees.

We are three former Amazon employees with deep knowledge of the mechanisms behind seller account suspensions, verification reviews, and reinstatements. We created this agency to help Amazon sellers get back online with a serious approach: no fake success rates, no upfront fees, and no generic, ineffective templates.

First review focus
Send the latest notice or a short factual timeline.
We review the likely issue family, evidence gaps, and callback priority before the conversation.
The first callback is used to decide the cleanest next move before another weak submission goes out.
Timing-risk sidecar

Priority callback is designed for recent suspensions, repeated rejected appeals, or funds under immediate pressure. It stays available when delay itself makes the next move worse.

Independent consultancy. Not affiliated with Amazon. Former Amazon experience is background, not endorsement or special standing. Amazon makes the final decision in every case.

Former Amazon risk-side experienceNo fake 99% claimsNo upfront fee
Case Review

Request a Case Review

Send the latest Amazon notice if available. Business email and phone are required because the first review is handled by callback.

Required fields are marked with *. Optional fields help us scope the file faster before the callback.

Contact details

These are the fields we need to open the file and reach you for the first review.

Supporting context

Optional details here can sharpen diagnosis before the first conversation.

Case summary

A short factual timeline is enough. Focus on what happened, what Amazon said, and what was already sent.

What happens next

1We open the case file from your business email and phone details.
2We review the notice, route fit, and prior appeal history before the callback.
3The first callback is for next-step judgment, not a generic sales script.
Independent consultancy. Not affiliated with Amazon. No guaranteed outcome. Amazon makes the final decision in every case.

Anti-spam check

Former Amazon risk-side experience

Built for sellers who need sharper case judgment than a generic marketplace agency usually provides.

No fake success-rate theatre

No 99% claims. No guarantees dressed up as marketing. Just measured case assessment and evidence-led strategy.

No upfront fee

If we take the case, the payment trigger is defined in writing. Funds-on-hold matters are billed only after the agreed outcome is achieved.

Choose The Right Route

Choose the right entry path before you submit

Most sellers do not need the same page. Use the broad intake when the case is still mixed, the issue hub when the category is already visible, and the emergency route only when delay itself raises the risk.

Main Intake
01

Use this when the case is still mixed or unclear

Best for sellers who know the account is in trouble but still need diagnosis across policy, verification, funds, or account-history questions.

This is the safest default path when you are not sure which route owns the case yet.

Request a case review
Issue Hub
02

Use the hub when the category is already obvious

Best for notices that already point to linked accounts, inauthentic complaints, verification/document problems, withheld funds, or another identifiable issue family.

The hub exists to move sellers into the right case page before another generic appeal muddies the record.

Go to suspension types
Emergency
03

Use priority callback only when timing itself is part of the risk

Best for fresh suspensions, repeated rejected appeals, or blocked payouts where waiting is likely to make the next move worse.

Emergency is a sidecar path for genuine urgency, not the default promise of the whole site.

Use emergency callback
How It Works

A practical reinstatement process built around diagnosis and accountability

The process is designed to move from case intake to tailored plan of action without fake urgency or vague commercial terms.

01

Submit your case and latest Amazon notice

Send the latest Amazon notice, the core facts, and the details that help us understand the account situation quickly.

02

We review the case and call you

We review the notice, policy category, previous submissions, and urgency before the first callback begins.

03

We diagnose the issue and prepare a tailored plan of action

The goal is a clear diagnosis, an evidence-based appeal strategy, and a tailored plan of action instead of another generic template.

04

We guide the reinstatement path until resolution

If we take the case forward, we support the reinstatement or funds-on-hold path until the agreed result is achieved or the case is concluded.

05

You pay only after success

There is no upfront fee. For withheld-funds matters, payment is due only after the agreed reinstatement and fund-release outcome is achieved.

Why Sellers Choose Us

Why serious sellers switch after generic appeal services fail

This category is crowded with recycled templates, loud percentages, and invoices sent before the case is even understood. We take the opposite position.

01

Former Amazon risk-side experience

Our edge is not hype. It is knowing how weak seller cases read from the risk side and where the logic, evidence, or chronology usually breaks down.

02

Case-built, not template-built

We start from the actual notice, the account facts, the evidence file, and what has already been said. The output is a case-specific strategy, not a fill-in-the-blanks appeal.

03

Commercially aligned

We do not ask sellers to fund optimism. If we take the engagement, the payment trigger is agreed in writing and tied to the scoped outcome.

No Upfront Payment

No upfront fee. No invoice before the case earns it.

Before paid work begins, we define in writing what "success" means for your scope. Amazon still makes the final decision, and we do not bill while that outcome is still unproven.

No invoice before the case is properly scoped

Too many sellers are charged for a generic appeal package before anyone has diagnosed the real issue. We do not bill that way.

Success is defined in writing before work starts

The payment trigger is agreed in writing at the start. That may be account reinstatement, listing reinstatement, release of withheld funds, or another specific result defined for the case.

Funds-on-hold matters follow the same rule

If the scope includes withheld funds, payment is due only after the agreed reinstatement and release or recovery outcome for those funds is achieved.

Suspension Types Hub

Start with the issue cluster that carries the commercial load

Homepage stays broad and commercial. The hub owns case-type discovery, and these Tier-A routes are where we want sellers to land first when the issue is already visible in the notice.

Related Accounts
Tier-A Route

A related accounts suspension means Amazon believes your seller account is connected to another seller account through ownership, access, devices, payment details, addresses, or other shared signals. Amazon is usually trying to decide whether the link reflects real current control, a past operational connection, a third-party overlap, or a security incident that made the accounts look related.

Best when: Amazon names another seller account in the notice

View this issue route
Inauthentic Products
Tier-A Route

Inauthentic complaints are often won or lost on document credibility, sourcing logic, and whether the documents actually answer Amazon's concern.

Best when: The notice is about inauthenticity, counterfeit concerns, or invoice credibility

View this issue route
Verification / Documents
Tier-A Route

Verification and document cases often look administrative, but they usually fail because the record is inconsistent, outdated, incomplete, or still unclear across identity, entity, banking, and address layers. This page stays live as the umbrella support route when the notice is broad or the evidence still needs to be separated before you move into a narrower live verification page.

Best when: Amazon is asking for verification, KYC, identity, or supporting business documents

View this issue route
Funds on Hold
Tier-A Route

When Amazon holds payouts, the commercial pain is immediate. The first job is to understand whether the hold is reserve mechanics, verification pressure, policy action, or fallout from a wider suspension.

Best when: Held funds, reserve pressure, or disbursement delay is the most urgent business pain

View this issue route
Emergency Support

Use the priority route when the timing risk is real

The emergency page stays a high-urgency sidecar for recent suspensions, repeated appeal failures, and withheld-funds cases where delay increases business pressure.

When to use it
  • Priority callback within 1 hour during coverage hours
  • Best for recent suspensions, repeated appeal rejections, or funds at risk
  • Designed for sellers who need a fast human review without exaggerated promises

Not every case belongs on the emergency route

Supporting Content

Articles that reinforce the issue cluster instead of floating on their own

The blog stays supporting. Each article is meant to strengthen a live case route or the suspension-types hub, not compete with the commercial owners.

Verification / KYCEvidence preparation

Amazon verification document pack: checks to make before you upload again

Most failed verification uploads are not missing-document problems. They are mismatch, sequence, and record-clarity problems.

Supports Verification / Documents
March 20, 20266 min read
Read article
Funds on HoldFunds and reserve triage

How to separate funds on hold from negative balance, banking details, and reimbursement-claims problems

A funds-on-hold case is not automatically a debt case or a bank-verification case. Start by identifying what Amazon is actually blocking and why.

Supports Funds on Hold
April 2, 20268 min read
Read article
Funds on HoldFunds and reserve triage

Funds on hold cases: what to line up before you escalate

Funds cases often feel urgent, but escalation is weaker when the payout timeline, verification history, and account notices are still fragmented.

Supports Funds on Hold
March 26, 20266 min read
Read article
Market Context

Market support pages add local context without replacing the issue routes

Use a market page when geography changes the framing. If the issue is already obvious, jump straight into the closest case route from here.

Market support page

United States

Use this page when selling in United States changes the commercial context or buyer expectations around the case. It should support routing, not replace it.

Common first route
Related Accounts

If the notice already points here, skip the market page and start with the case route.

Go to Related Accounts
View market context
Market support page

United Kingdom

Use this page when selling in United Kingdom changes the commercial context or buyer expectations around the case. It should support routing, not replace it.

Common first route
Related Accounts

If the notice already points here, skip the market page and start with the case route.

Go to Related Accounts
View market context
Market support page

Germany

Use this page when selling in Germany changes the commercial context or buyer expectations around the case. It should support routing, not replace it.

Common first route
Verification / Documents

If the notice already points here, skip the market page and start with the case route.

Go to Verification / Documents
View market context
Market support page

Poland

Use this page when selling in Poland changes the commercial context or buyer expectations around the case. It should support routing, not replace it.

Common first route
Related Accounts

If the notice already points here, skip the market page and start with the case route.

Go to Related Accounts
View market context
Market support page

Italy

Use this page when selling in Italy changes the commercial context or buyer expectations around the case. It should support routing, not replace it.

Common first route
Verification / Documents

If the notice already points here, skip the market page and start with the case route.

Go to Verification / Documents
View market context
Market support page

Spain

Use this page when selling in Spain changes the commercial context or buyer expectations around the case. It should support routing, not replace it.

Common first route
ASIN / Listing Deactivation

If the notice already points here, skip the market page and start with the case route.

Go to ASIN / Listing Deactivation
View market context
Market support page

Austria

Use this page when selling in Austria changes the commercial context or buyer expectations around the case. It should support routing, not replace it.

Common first route
Related Accounts

If the notice already points here, skip the market page and start with the case route.

Go to Related Accounts
View market context
Market support page

Switzerland

Use this page when selling in Switzerland changes the commercial context or buyer expectations around the case. It should support routing, not replace it.

Common first route
Related Accounts

If the notice already points here, skip the market page and start with the case route.

Go to Related Accounts
View market context
FAQ

Questions sellers usually ask before they submit

The site keeps the trust language clear because the category is full of hype.

Ready To Triage

Send the notice, get a human review, and understand the next move.

The homepage owns the broad intake. Use it when the case is still mixed, and use the issue hub only when the category is already clear. Emergency remains a sidecar for timing risk.